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Higher Education

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Ronald B. Adler, Lawrence B. Rosenfeld, Russell F. Proctor II, and Connie Winder

Interplay: The Process of Interpersonal Communication
ISBN 13: 9780195421644

About the Book

Interplay: The Process of Interpersonal Communication provides a comprehensive and engaging introduction to communication in interpersonal relationships. Based on an extensive body of scholarship, this text cites more than 1,000 sources and provides a variety of thought-provoking photos, sidebars, and cartoons that illustrate key points in the text and connect them to everyday life and popular culture.

  • Based on an extensive body of scholarship. Interplay cites approximately 1000 sources.
  • Connects theory to real life experiences. A variety of thought-provoking photos, sidebars, and cartoons illustrate key points in the text and connect them to everyday life and popular culture.
  • Highlights different contexts of interpersonal communication. The relational nature of communication is emphasized; students learn that communication is something we do with others, not to them. Discusses how communication strategies should be altered according to circumstances. Particular attention is placed on how communication skills may be used effectively in different contexts, including the workplace, among family members, and when communicating with individuals from other cultures.
  • Reflects Canada's multicultural experience. Comparisons of the cultural aspects of communication are based on research studies conducted in Canada, the United States, Europe, Australia, Africa, and Asia. Discussions of ethics, gender, and cultural diversity are integrated throughout the text.
  • Skill Builder boxes help students apply the material to work-related scenarios.
  • Reflection sidebars offer first-person accounts of how principles in the text apply to everyday life.
  • Self-Assessment Instruments allow students to analyse their current communication behaviour and its consequences. The behaviours discussed include listening styles, expressing emotions, self-disclosure, and ways to handle aggression.
  • Focus on Research sidebars highlight scholarship on a diverse array of topics that students will find interesting and useful, such as interpretations of 'flaming' in e-mail messages and expressions of intimacy between fathers and sons.
  • Five types of end-of-chapter activities, 'Invitation to Insight', 'Critical Thinking Probe', 'Ethical Challenge', 'Skill Builder', 'Discussion Questions', provide accessible ways for students to explore material.
  • Recommended reading lists at the end of each chapter provide resources for students to follow-up on ideas introduced in the text.


  • Chapter 12, Culture and Communication, has been expanded and material has been incorporated throughout the text
  • Uses Canadian statistics
  • Canadian references have been added
  • Introduces Canadian research and examples

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