Higher Education

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Communicating for Results, 2e: Chapter 11

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:


a) decision-makers within an organization, to suggest changes or improvements
b) government or industry clients in order to generate income
c) companies and organizations wishing to bid on specific projects
d) None of the above.

Question 2:


a) a summary
b) background information
c) benefits
d) staffing information

Question 3:


a) establishes credibility
b) follows RFP instructions
c) is client-focused
d) overlooks the competition

Question 4:


a) primary research
b) secondary research
c) undercover research
d) Both a) and b).

Question 5:


a) always stick to the questions
b) ask open questions
c) lead with controversial questions
d) don't provide questions in advance

Question 6:


a) avoid the word "you"
b) make paragraphs at least seven pages long
c) use first- or third-person voice
d) use consistent sentence lengths

Question 7:


a) 10 per cent of the length of the report
b) 25 per cent of the length of the report
c) 40 per cent of the length of the report
d) 50 per cent of the length of the report

Question 8:


a) reduces allegations of plagiarism
b) supports assertions
c) helps readers find source material
d) All of the above.

Question 9:


a) The language should clearly indicate biases.
b) Headings and subheadings should be parallel.
c) Facts should be supported by evidence.
d) Both a) and b).

Question 10:


a) The Australian Pedagogical Alliance and the Modern Language Association
b) The American Pedagogical Association and the Modern Language Association
c) The American Psychological Alliance and the Modern Literature Association
d) The Authorized Psychosomatic Association and the Model Linguistic Alliance