Higher Education

Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.

Communicating for Results, 2e: Chapter 12

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:


a) tensions and conflicts
b) possible questions
c) knowledge in the subject area
d) All of the above.

Question 2:


a) logical, narrative, and informal
b) logical, narrative, and formal
c) logistical, narrative, and informal
d) logical, narcissistic, and formal

Question 3:


a) allow the audience to digest your visual for a few moments before you talk about it
b) limit the number of visuals to twelve
c) use 20-point font
d) include bulleted lists of no more than three items

Question 4:


a) use dark text on a light background for presentations in well-lit rooms
b) maintain interest through numerous transition effects
c) have a minimum of twelve lines of text
d) use a variety of fonts and point sizes

Question 5:


a) manuscript
b) extemporaneous
c) impromptu
d) memorization

Question 6:


a) write it out exactly as you wish to say it and then memorize it
b) practice shallow breathing
c) inspect the presentation room the day before your presentation
d) All of the above.

Question 7:


a) paraphrase the question if you need time to formulate an answer
b) use sarcasm to quiet angry questioners
c) never admit that you don't have an answer
d) answer all audience questions, even if they seem irrelevant

Question 8:


a) take excessive notes to ensure that you remember everything
b) listen to the speaker's words and tune out their body language
c) practice active listening
d) Both a) and b).

Question 9:


a) giving each call your full attention
b) taking calls quietly during a meeting
c) placing calls when the receiver isn't likely to answer so that you can leave a voicemail
d) All of the above.

Question 10:


a) wear small prints
b) look at the camera as much as possible
c) speak distinctly
d) lean back slightly