Higher Education

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Communication in Everyday Life: Chapter 5

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) the process of assigning meaning to the stimuli we have selected
b) the capacity to use a number of viewpoints to make sense of complex information
c) circumstances surrounding a location
d) a phenomenon where we hear once voice out of a medley of conversations and background noises

Question 2:


a) decode
b) index
c) encode
d) blend

Question 3:


a) make decisions based on spiritualism and psychic stimuli
b) shift the focus in conversation
c) make inferences
d) ignore what you hear

Question 4:


a) the capacity to use a number of viewpoints to make sense of complex information
b) only apparent when you are dealing in a second language
c) the process of providing feedback to show that understanding has occurred
d) a process that occurs in the occipital lobe of the brain

Question 5:


a) 10 per cent
b) 25 per cent
c) 40 per cent
d) 60 per cent

Question 6:


a) contextualization, inferring, remembering, and responding
b) understanding, selecting, inferring, and responding
c) remembering, selecting, understanding and responding
d) selecting, understanding, remembering, and responding

Question 7:


a) a confirmation of our sense of worth and value
b) the difference between a speaker’s rate of speech and a listener’s rate of thought
c) the process through which we say what we are thinking
d) listening to learn

Question 8:


a) characterized by limiting your own talking
b) characterized by using both verbal and nonverbal cues to indicate you are listening
c) characterized by paraphrasing the speaker’s message
d) all of the above

Question 9:


a) summarizing how the speaker feels about what he or she is telling you
b) summarizing the main verbal message
c) summarizing the main nonverbal message
d) taking notes in APA or another recognized bibliographic format

Question 10:


a) Remembering
b) Inferring
c) Selecting
d) Responding

Question 11:


a) True
b) False

Question 12:


a) True
b) False

Question 13:


a) True
b) False

Question 14:


a) True
b) False

Question 15:


a) True
b) False

Question 16:


a) True
b) False

Question 17:


a) True
b) False

Question 18:


a) True
b) False

Question 19:


a) True
b) False

Question 20:


a) True
b) False