Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:

Which of the following is NOT a key concept to understand for writing skill development?
a) Contextual factors
b) Discount commodities
c) Genres
d) Rhetorical situations

Question 2:

Which of the following does NOT characterize effective business communication?
a) Audience-focused
b) Purpose-driven
c) Writer-focused
d) Concise

Question 3:

When conducting an audience analysis, what should writers consider?
a) Their experience with the audience
b) The audience’s knowledge about the subject
c) The audience’s likely response
d) All of the above

Question 4:

Mapping, brainstorming, and asking questions are examples of which stage of the writing process?
a) Prewriting
b) Outlining
c) Drafting
d) Editing

Question 5:

Which term refers to the process of writers working together to create documents?
a) Combative writing
b) Collaborative writing
c) Choreographed writing
d) Critical writing

Question 6:

Why should a writer establishing a message’s purpose before writing?
a) To reduce the chance the message will succeed
b) To overlook key components of the message
c) To organize the message effectively
d) To include only one purpose in the message

Question 7:

What should a writer consider when determining the scope of a message?
a) The level of detail the audience needs
b) How technical the document should be
c) What format the audience expects
d) All of the above

Question 8:

Which term refers to the physical means by which an oral or written transmission is transmitted?
a) Channel
b) Router
c) Transmitter
d) Directional marker

Question 9:

What should a writer do during the revising and editing stage of the writing process?
a) Rely on spell- and grammar-checkers
b) Read the draft aloud
c) Speed-read
d) Analyze the draft during one reading

Question 10:

What does a writer edit for when using the COS revision method?
a) Context-Organic-Sentences
b) Content-Organization-Style
c) Continental-Original-Stylus
d) Continuum-Origami-Semantics

Question 11:

What is a writer struggling with when he or she is psychologically unable to begin or continue composing?
a) Writer’s block
b) Writer’s wedge
c) Writer’s jam
d) Writer’s hindrance

Question 12:

Which of the following is NOT a method of development for organizing material?
a) Sequential development
b) Chronological development
c) Cause-and-effect development
d) Show-and-tell development

Question 13:

What should a reviewer do when critiquing another writer’s work?
a) Create an environment where people feel safe communicating honestly
b) Listen to the writer carefully
c) Give feedback that might be embarrassing privately
d) All of the above

Higher Education

Communicating for Results, Third Edition: Chapter 2