We use cookies to enhance your experience on our website. By continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time. Find out more

Higher Education

Communicating for Results, Third Edition: Chapter 9

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) Treat your account as an online business card
b) Post cartoons and selfies as profile images
c) Showcase all of your extracurricular activities
d) Avoid linking your account to your blog and website

Question 2:


a) By customizing the link’s anchor text for any website listed
b) By customizing the public profile address that links to your full profile with your name
c) By including your custom URL in your e-mail signature
d) All of the above

Question 3:


a) Cultivates relationships
b) Masters electronic job-search techniques
c) Maximizes social media platforms
d) All of the above

Question 4:


a) Use capitals and boldface for emphasis throughout
b) Omit space between sections to reduce length
c) Set off details in each section consistently
d) Use complete sentences

Question 5:


a) Salary Expectations
b) Physical Restrictions
c) Schedule Requirements
d) Language Proficiency/Foreign Languages

Question 6:


a) Put important material near the beginning
b) Ask a knowledgeable friend to proofread it
c) Place the most noteworthy qualification first
d) Include generalities instead of specifics

Question 7:


a) Year of graduation
b) Age
c) Marital status
d) Country of origin

Question 8:


a) One page
b) Whatever number of pages is needed
c) Two pages
d) Both A and C

Question 9:


a) Chronological
b) Functional
c) Dysfunctional
d) Combination

Question 10:


a) High schools and elementary schools attended
b) Degrees, diplomas, and certifications earned or about to be earned
c) Your grade point average
d) Both A and C

Question 11:


a) Bring a friend or family member for support
b) Answer a question before the interviewer finishes it to show enthusiasm
c) Keep responses positive to indicate strong interpersonal skills
d) Offer views on current controversial topics to demonstrate intelligence

Question 12:


a) Printed on neon-coloured paper
b) Printed on good-quality paper
c) Printed on paper larger than 8.5 by 11 inches
d) Decorated with clip art

Question 13:


a) Use horizontal or vertical lines to separate elements
b) Include your name and address on each page
c) Set off important elements in boxes
d) Highlight key features using underlining rather than italics

Question 14:


a) Include the job title/subject reference number in the subject line
b) Provide page numbers
c) Use a non-proportional typeface, such as Times New Roman
d) All of the above

Question 15:


a) Uses long paragraphs to expand on skills
b) Avoids duplicating keywords from the job posting
c) Camouflages first-person pronouns
d) Uses a font different from that of the resumé