Higher Education

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Understanding Human Communication, Third Edition: Chapter 3

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) A culture that uses only oral communication
b) A culture that uses language to make messages clear and explicit
c) A culture that expresses messages indirectly
d) A culture that uses both spoken and written communication

Question 2:


a) A communication strategy that emphasizes difference and distance
b) A communication strategy that emphasizes similarity and affinity
c) A communication strategy that emphasizes personal responsibility
d) A communication strategy that resists accepting personal responsibility

Question 3:


a) A set of rules that controls how words are pronounced and combined
b) The words and phrases that identify a specific culture or region
c) The rules that control the everyday use of words and meaning
d) A collection of symbols controlled by rules and used to exchange messages

Question 4:


a) The dictionary definition of a word
b) The extended or accumulated meanings of a word
c) The use of a pleasant word instead of an unpleasant word
d) The context in which a word or phrase is spoken

Question 5:


a) The speaker’s willingness to own or accept the consequences of a message
b) The choice to use non-sexist and non-racist diction
c) The various rule sets that shape a language
d) The decision to avoid euphemism and equivocal phrasing

Question 6:


a) A loaded word
b) A word or phrase that substitutes a mild idea for an unpleasant idea
c) A communication strategy that resists accepting personal responsibility
d) A specialized vocabulary used by people in a specific profession or with a common background

Question 7:


a) Language that considers the sensitivity of the message recipient
b) Language used by people who share a cultural background
c) Language that communicates the speaker’s attitude rather than objective description
d) Language that communicates an interpretation rather than a factual statement

Question 8:


a) True
b) False

Question 9:


a) True
b) False

Question 10:


a) True
b) False