Higher Education

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Understanding Human Communication, Third Edition: Chapter 4

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) A visual symbol that helps group members identify one another
b) A repeatable pattern of behaviours that communicate one meaning
c) A spoken word that acts like a pass code for admission to a group
d) A deliberate behaviour with a meaning shared by members of a culture

Question 2:


a) The study of posture, gesture, and body movement
b) The study of people’s use and structuring of time
c) The study of distance and position
d) The study of non-verbal communication

Question 3:


a) The study of non-verbal communication
b) The expressive qualities of a spoken message, such as pitch and tone
c) The non-word verbalizations we make, such as um or er
d) The congruence of verbal and non-verbal messages

Question 4:


a) Movement and gesture
b) Personal space and distance
c) What we see and interpret
d) Touch and the effects of touch

Question 5:


a) How people use space
b) How people communicate through touch
c) How people communicate through scent
d) How people manage time

Question 6:


a) Intimate distance
b) Personal distance
c) Social distance
d) Public distance

Question 7:


a) Moments when words and gestures align
b) Experiences of receiving multiple sensory stimuli at the same time
c) Combinations of multiple emotions displayed at the same time
d) Feelings that conflict within the self

Question 8:


a) True
b) False

Question 9:


a) True
b) False

Question 10:


a) True
b) False