Introduction to Social Work: Chapter 4

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) It was a one-on-one approach.
b) It was expert driven.
c) It presumed the importance of care and concern.
d) It encouraged the identification of strengths alongside challenges.

Question 2:


a) Care and concern
b) Self-awareness
c) Genuineness
d) Collaboration

Question 3:


a) Reflecting on thoughts
b) Changing behaviours
c) Advocating for resources
d) Processing emotions

Question 4:


a) Being aware of how and individual or family is experiencing the helping relationship
b) Being aware of how you as a social worker are reacting to a client story
c) Intentionally revealing something about yourself as a social worker
d) Being focused on how individuals and families tell their stories

Question 5:


a) All provinces will provide access to health and social services in both official languages.
b) Veterans are guaranteed access to health and social services in both official languages.
c) Services provided directly by the federal government will be provided in both French and English.
d) Services provided directly by all levels of government will be provided in both French and English.

Question 6:


a) Organizational context
b) Theoretical orientation
c) Social work role
d) All of the above

Question 7:


a) Collection, analysis, and recording of data
b) Developing a shared understanding of the issues to be addressed
c) Discussing timelines for the work to be achieved
d) Challenging client perceptions

Question 8:


a) Client-initiated endings
b) Worker-initiated endings
c) Forced endings
d) Endings between client and worker who established an intense relationship

Question 9:


a) Reviewing progress
b) Consolidating gains
c) Planning next steps
d) Monitoring progress

Question 10:


a) One focuses only on individuals’ needs and concerns and the other only on families’ needs and concerns.
b) Assessment changes from a focus on reporting to one of observation.
c) One is either a voluntary or involuntary request and the other can be a combination where some individuals are voluntary and others are not.
d) All of the above

Question 11:


a) True
b) False

Question 12:


a) True
b) False

Question 13:


a) True
b) False

Question 14:


a) True
b) False

Question 15:


a) True
b) False

Question 16:


a) True
b) False

Question 17:


a) True
b) False

Question 18:


a) True
b) False

Question 19:


a) True
b) False

Question 20:


a) True
b) False