Higher Education

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Communicating for Results, 2e: Chapter 10

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:


a) accurate
b) subjective
c) ambiguous
d) Both a) and b).

Question 2:


a) Content
b) Clarity
c) Complexity
d) Skimmability

Question 3:


a) a readable font
b) informative headings
c) lists
d) All of the above.

Question 4:


a) It is approximately ten pages in length.
b) It is typically written as a memo or as a letter.
c) It uses a personal tone.
d) It uses personal pronouns.

Question 5:


a) a title page
b) contractions
c) visual aids
d) a table of contents

Question 6:


a) information
b) information and analysis
c) information, analysis, and recommendations
d) None of the above.

Question 7:


a) for external distribution only
b) at least ten pages long
c) begun with TO, FROM, DATE, and SUBJECT
d) written in a formal style

Question 8:


a) the direct approach
b) the indirect approach
c) both the direct and the indirect approaches
d) whichever approach best meets the writer's goals

Question 9:


a) Conciseness is Characteristic of Effective Writing
b) Description
c) Conclusion and Recommendations
d) Introduction

Question 10:


a) use perpendicular construction
b) are limited to four words
c) are followed by at least two lines of text at the bottom of a page
d) are enclosed in quotation marks

Question 11:


a) current
b) valid
c) reliable
d) All of the above.

Question 12:


a) alphanumeric
b) decimal-based
c) numeric
d) All of the above.

Question 13:


a) Simple
b) Corolla
c) Complex
d) Matrix

Question 14:


a) histogram
b) Grant chart
c) Gantt chart
d) deviation bar chart

Question 15:


a) are placed in an appendix, if they are supplemental
b) are complex
c) can stand alone
d) contain skewed data