Higher Education

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Communicating for Results, 2e: Chapter 9

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the "Submit my answers" button at the bottom of the page to receive your results.

Question 1:


a) their preferred work pace
b) their genealogy
c) their physical appearance
d) their personal reputation

Question 2:


a) cultivates relationships
b) masters electronic job-search techniques
c) conducts cold calls
d) All of the above.

Question 3:


a) use capital letters and boldface for emphasis throughout
b) omit space between sections to reduce length
c) set off details in each section consistently
d) use complete sentences

Question 4:


a) "salary expectations"
b) "physical restrictions"
c) "schedule requirements"
d) "language proficiency/foreign languages"

Question 5:


a) put important material near the beginning
b) ask a knowledgeable friend to proofread it
c) place the most noteworthy qualification first
d) include generalities rather than specifics

Question 6:


a) their year of graduation
b) their age
c) their marital status
d) their country of origin

Question 7:


a) one page
b) two pages
c) whatever number of pages is necessary
d) Both a) and b).

Question 8:


a) Chronological
b) Functional
c) Dysfunctional
d) Combination

Question 9:


a) high schools and elementary schools attended
b) degrees, diplomas, and certificates earned or about to be earned
c) your grade-point average
d) Both a) and c)

Question 10:


a) bring a friend or family member for support
b) answer questions before the interviewer finishes it to show enthusiasm
c) keep responses positive to indicate strong interpersonal skills
d) offer views on current, controversial topics to demonstrate intelligence

Question 11:


a) printed on neon-coloured paper
b) printed on high-quality paper
c) printed on paper larger than 8.5 by 11 inches
d) decorated with clip art

Question 12:


a) use horizontal or vertical lines to separate elements
b) include your name and address on each page
c) set off important elements in boxes
d) highlight key features using underlining rather than italics

Question 13:


a) include the job title and/or reference number in the subject line
b) provide page numbers
c) use a non-proportional typeface, such as Times New Roman
d) All of the above.

Question 14:


a) uses long paragraphs to expand on skills
b) avoids duplicating keywords from the job posting
c) camouflages first-person pronouns
d) uses a different font than that used in the resume