Higher Education

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Communication in Everyday Life: Chapter 1

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) to build positive relationships
b) to create a viable transactional communication event
c) to persuade an audience
d) to promote self-efficacy

Question 2:


a) the personal attractiveness of a communicator to an audience
b) appeals based on logic and reasoning
c) self-esteem that shows in many aspects of our lives
d) the reliability of the medium used to transmit a message

Question 3:


a) transactional analysis and scenarios
b) spiritualism and personal beliefs
c) physiological and psychological noise
d) channels and effects

Question 4:


a) psychic inference
b) feedback
c) noise
d) the communication loop

Question 5:


a) Aristotelian
b) Schramm
c) Barnlund
d) Dance

Question 6:


a) reward, legitimate, expert or information, coercive and referent
b) referent, coercive, status, social, trickle-down
c) open access, physiological, psychological
d) dynamism, illusory, coercive, reward

Question 7:


a) societies can be compared for their ability to communicate
b) clearly identifying your position will help you communicate a point
c) our gender is the most important factor in our ability to communicate clearly
d) our background and experiences determine our perspective

Question 8:


a) controlled and restricted access to information, flowing mostly downward
b) unrestricted and uncontrolled sharing or information on open platforms, accessible to everyone
c) unrestricted access to information flowing from mass media and reaching everyone at the same time
d) none of the above

Question 9:


a) Expectancy
b) Fear of pain
c) Flexibility
d) Speed

Question 10:


a) figurative
b) formal
c) complex
d) simultaneous

Question 11:


a) True
b) False

Question 12:


a) True
b) False

Question 13:


a) True
b) False

Question 14:


a) True
b) False

Question 15:


a) True
b) False

Question 16:


a) True
b) False

Question 17:


a) True
b) False

Question 18:


a) True
b) False

Question 19:


a) True
b) False

Question 20:


a) True
b) False