Higher Education

Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide.

Communication in Everyday Life: Chapter 8

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) more important people are very social and undersocial individuals are unable to capitalize on social interactions
b) relationships are of little business value but of tremendous personal value
c) social relationships and networks have value that can be translated into important personal and business outcomes
d) people use deferential language to indicate their status when communicating

Question 2:


a) an individual who meets his or her inclusion needs in a balanced way
b) an individual who avoids interactions with others
c) an individual who tends to work extra hard to seek interaction and attention from others
d) none of the above

Question 3:


a) immediacy, intimacy, and inclusion
b) relationships of choice
c) intimacy, boundaries, and self-disclosure
d) inclusion, control, and affection

Question 4:


a) Intimacy
b) Stagnating
c) Differentiating
d) Circumscribing

Question 5:


a) an integrative model
b) a triangular theory
c) internal working models
d) social penetration theory

Question 6:


a) Johari window model
b) social penetration theory
c) social capital theory
d) triangular theory of love

Question 7:


a) Terminating behaviours
b) Turning points
c) Initiations
d) Intensifiers

Question 8:


a) turning points, intensifying, integrating, circumscribing and terminating
b) differentiating, circumscribing, stagnating, avoiding, and terminating
c) stagnating, integrating, intensifying, avoiding, and terminating
d) none of the above

Question 9:


a) stagnating, blaming, low self-worth, and avoiding
b) breadth, depth, arguing, and disrespectful behavior
c) criticism, contempt, defensiveness, and stonewalling
d) self-disclosure, sexual harassment, social phobias, and the need for affirmation

Question 10:


a) The Johari window model
b) The social capital theory
c) The social penetration theory
d) The Knapp models of coming apart and coming together

Question 11:


a) True
b) False

Question 12:


a) True
b) False

Question 13:


a) True
b) False

Question 14:


a) True
b) False

Question 15:


a) True
b) False

Question 16:


a) True
b) False

Question 17:


a) True
b) False

Question 18:


a) True
b) False

Question 19:


a) True
b) False

Question 20:


a) True
b) False