Higher Education

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Communicating for Results, Third Edition: Chapter 12

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the “Submit my answers” button at the bottom of the page to receive your results.

Question 1:


a) By considering their tensions and conflicts
b) By considering possible questions
c) By considering their knowledge in the subject area
d) All of the above

Question 2:


a) Logical, narrative, and informal
b) Logical, narrative, and formal
c) Logistical, narrative, and informal
d) Logical, narcissistic, and formal

Question 3:


a) Tell a joke that pokes some fun at audience members
b) Show a visual irrelevant to your topic but intriguing to capture the audience’s attention
c) Ask a question that raises an issue you will address
d) All of the above

Question 4:


a) It should happen as soon as you feel nervous or rattled.
b) It should include new ideas/material not mentioned already in the presentation.
c) It is not be necessary if all the main points have been covered in the presentation body.
d) It should be a brief summary that brings your presentation full circle.

Question 5:


a) Read the slides to the audience
b) Limit the visuals to twelve per presentation
c) Use a 20-point font
d) Include bulleted lists of no more than three items

Question 6:


a) They feature dark text on a light background for well-lit rooms.
b) They maintain interest through numerous transition effects.
c) They have a maximum of fourteen lines of text.
d) They feature a variety of fonts and point sizes.

Question 7:


a) Reduce clutter with invisible frames
b) Layer text and objects
c) Use rotation and size to convey meaning
d) All of the above

Question 8:


a) PowerPoint
b) Prezi
c) PostRank
d) Pecha Kucha

Question 9:


a) Manuscript
b) Extemporaneous
c) Impromptu
d) Memorization

Question 10:


a) Write it exactly and memorize it
b) Practice shallow breathing
c) Inspect the presentation room
d) All of the above

Question 11:


a) Paraphrase the question if you need time to formulate your answer
b) Use sarcasm to quiet angry questioners
c) Never admit that you don’t have an answer
d) Answer all audience questions, even if they seem irrelevant

Question 12:


a) Take excessive notes to ensure you remember everything
b) Listen to the speaker’s words and tune out the speaker’s body language
c) Practice active listening
d) Both A and B

Question 13:


a) Giving each call your full attention
b) Taking calls quietly during a meeting
c) Placing calls when the receiver won’t likely answer so you can leave a voice-mail message
d) All of the above

Question 14:


a) Wear clothing with small prints
b) Look at the camera as much as possible
c) Speak distinctly
d) Lean back slightly