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Higher Education

Interplay: The Process of Interpersonal Communication, Third Canadian Edition - Student Practice Quiz - Chapter 9

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:

a) face-threatening acts
b) face-saving acts
c) defensive communication
d) offensive communication
e) focused communication

Question 2:

a) is the social tone of a relationship
b) involves the specific tasks we do in a relationship
c) is similar across all relationships
d) is always hot or always cold
e) is defined by our relationships at work

Question 3:

a) endorsement
b) acknowledgement
c) recognition
d) reflection
e) regulation

Question 4:

a) confirming
b) disagreeing
c) disconfirming
d) interrupting
e) incongruous

Question 5:

a) Irrelevant
b) Tangential
c) Ambiguous
d) Incongruous
e) Impervious

Question 6:

a) irrelevant
b) ambiguous
c) incongruous
d) impervious
e) impersonal

Question 7:

a) Equality
b) Provisionalism
c) Spontaneity
d) Description
e) Empathy

Question 8:

a) True
b) False

Question 9:

a) True
b) False