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Higher Education

Interplay: The Process of Interpersonal Communication, Third Canadian Edition - Student Practice Quiz - Chapter 7

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:

a) True
b) False

Question 2:

a) you have experienced the same problem
b) your evaluation is genuinely constructive
c) the speaker has requested the evaluation
d) All of the above.
e) B and c only.

Question 3:

a) that the other person really wants to hear your suggestions
b) that the other person is truly ready to accept it
c) that your advice is correct
d) that the recipient won’t blame you if the advice doesn’t work out
e) All of the above.

Question 4:

a) ‘The problem started because you didn’t call her back.’
b) ‘Maybe she was hurt when you didn’t call her back. That might be why she didn’t invite you.’ c. ‘She really doesn’t like you
c) ‘She really doesn’t like you.’
d) ‘She didn’t invite me either. Who cares?’
e) ‘Forget about her.’

Question 5:

a) use touch as well as verbal support
b) be sure your support is sincere
c) be sure the speaker can accept your support
d) All of the above.
e) B and c only

Question 6:

a) A question that makes a statement
b) A questions that carries a hidden agenda
c) A question based on unchecked assumptions
d) A question that gathers more facts and details

Question 7:

a) Western cultures are very accepting of public cell phone use as they are the largest population who use this type of communication.
b) Western cultures and Europeans find public cell phone use intrusive, while Asians are far more tolerant of the high volume conversations in movie theatres or public places.
c) Asian cultures prefer that when in public places this type of communication incorporate barrier methods such as turning away or lowering ones head during the conversation.
d) All cultures agree that public cell phone use is intrusive and becoming a major problem throughout the world.

Question 8:

a) True
b) False

Question 9:

a) True
b) False

Question 10:

a) True
b) False

Question 11:

a) True
b) False