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Higher Education

Understanding Human Communication, Third Edition: Chapter 9

Instructions: For each question, click on the radio button beside your answer. When you have completed the entire quiz, click the Submit my answers button at the bottom of the page to receive your results.

Question 1:

a) To resolve a mutual concerns of its members
b) To satisfy its members social needs
c) To help its members discover something about themselves
d) To expand its members knowledge about some topic

Question 2:

a) Patterns of behaviour that group members expect of one another
b) Explicit guidelines that control group functions and member actions
c) Rules that describe the group’s operation
d) The outcomes that a group seeks to achieve collectively

Question 3:

a) A mathematical formula that identifies the number of possible interactions among group members
b) A graphic representation of a group’s interaction patterns
c) An expression of the group’s collective goals for interpersonal interaction
d) A decision-making method that reflects majority rule

Question 4:

a) Blocker
b) Aggressor
c) Deserter
d) Dominator

Question 5:

a) Rule
b) Social norm
c) Procedural norm
d) Task norm

Question 6:

a) True
b) False

Question 7:

a) True
b) False

Question 8:

a) True
b) False

Question 9:

a) True
b) False

Question 10:

a) True
b) False